1. Einleitung
1.1 Hintergrund
Welcome to the privacy policy of Seatsza Entertainment LLC, the owner of www.seatsza.com. We are committed to safeguarding the privacy of our users while providing a personalized and valuable service. This privacy policy explains our data processing practices and your options regarding the ways your personal data is used.
1.2 Geltungsbereich und Anwendbarkeit
This privacy policy applies to all personal information collected or processed by us, which includes information collected on our website, mobile applications, or other platforms or services that directly link to this policy. It outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
1.3 Begriffsbestimmungen
1.3.1 “Personenbezogene Daten” sind alle Informationen, die sich auf eine identifizierte oder identifizierbare natürliche Person beziehen.
1.3.2 “Verarbeitung” ist jeder mit oder ohne Hilfe automatisierter Verfahren ausgeführte Vorgang oder jede Vorgangsreihe im Zusammenhang mit personenbezogenen Daten.
1.3.3 “Betroffene Person” ist die Person, deren personenbezogene Daten verarbeitet werden.
2. Informationssammlung
2.1 Arten von gesammelten Informationen
Wir sammeln verschiedene Arten von personenbezogenen Daten, einschließlich, aber nicht beschränkt auf:
- Identifikatoren wie Name, Adresse, E-Mail-Adresse und IP-Adresse.
- Persönliche Merkmale wie Geschlecht und Alter.
- Kommerzielle Informationen wie Kaufhistorie und Transaktionsinformationen.
- Informationen über Internet- oder Netzwerkaktivitäten wie den Browserverlauf und Interaktionen mit unserer Website.
2.2 Methoden der Informationssammlung
Wir sammeln personenbezogene Daten auf verschiedene Weise, unter anderem:
- Direkt von der betroffenen Person, zum Beispiel über Formulare auf unserer Website.
- Automatisch, wie es bei den meisten Websites üblich ist, durch Cookies und ähnliche Technologien.
- Von Dritten, einschließlich öffentlicher Datenbanken, Social-Media-Plattformen und Auskunfteien, soweit dies gesetzlich zulässig ist.
2.3 Einziehung bei Minderjährigen
We do not knowingly collect personal information from individuals under the age of 16 without the consent of a parent or guardian. If we become aware that we have inadvertently received personal information from a minor, we will delete such information from our records.
3. Verwendung von personenbezogenen Daten
3.1 Zweck der Datenverarbeitung
Wir verarbeiten personenbezogene Daten für verschiedene Zwecke, unter anderem:
- Zur Bereitstellung und Verwaltung unserer Dienste.
- Zur Personalisierung der Nutzererfahrungen auf unserer Plattform.
- Zur Durchführung von Untersuchungen und Analysen zur Verbesserung unserer Dienstleistungen.
- Um gesetzlichen Verpflichtungen nachzukommen und unsere Rechte zu schützen.
3.2 Rechtsgrundlage für die Datenverarbeitung
Wir verarbeiten personenbezogene Daten auf der Grundlage verschiedener Rechtsgrundlagen, darunter:
- Consent: where the data subject has freely given clear consent for the processing of their personal data for a specific purpose.
- Contractual necessity: where processing is necessary for the performance of a contract to which the data subject is a party.
- Legal obligation: where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
4. Weitergabe und Offenlegung von personenbezogenen Daten
4.1 Weitergabe an Dritte
We may share personal data with third parties, including corporate affiliates, business partners, and third-party service providers to facilitate the provision of our services and for business operational purposes.
4.2 Rechtliche Angaben
Wir können personenbezogene Daten weitergeben:
- Als Reaktion auf ein Gerichtsverfahren, z. B. einen Gerichtsbeschluss oder eine Vorladung;
- Zum Schutz unserer Rechte, unserer Privatsphäre, unserer Sicherheit und unseres Eigentums sowie der Rechte unserer verbundenen Unternehmen, Dienstleister und anderer Kunden;
- Zur Verhinderung von Betrug und anderen kriminellen Aktivitäten;
- Zur Einhaltung oder Durchsetzung geltender rechtlicher und regulatorischer Verpflichtungen.
5. Nutzerrechte (GDPR)
5.1 Recht auf Zugang
Die betroffenen Personen haben das Recht, Zugang zu ihren personenbezogenen Daten zu verlangen und Informationen über deren Verarbeitung zu erhalten.
5.2 Recht auf Berichtigung
Die betroffenen Personen haben das Recht, die Berichtigung sie betreffender unzutreffender personenbezogener Daten zu verlangen.
5.3 Recht auf Löschung (Recht auf Vergessenwerden)
Die betroffenen Personen haben das Recht, unter bestimmten Voraussetzungen die Löschung der sie betreffenden personenbezogenen Daten zu verlangen.
5.4 Recht auf Einschränkung der Verarbeitung
Die betroffenen Personen haben das Recht, die Einschränkung der Verarbeitung ihrer personenbezogenen Daten unter bestimmten Bedingungen zu verlangen.
5.5 Recht auf Datenübertragbarkeit
Data subjects have the right to receive the personal data concerning them in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance.
5.6 Recht auf Widerspruch
Die betroffenen Personen haben das Recht, der Verarbeitung ihrer personenbezogenen Daten unter bestimmten Bedingungen zu widersprechen.
5.7 Rechte im Zusammenhang mit der automatisierten Entscheidungsfindung
Data subjects have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.
6. Einhaltung des kalifornischen Verbraucherschutzgesetzes (CCPA)
6.1 Kündigung bei Abholung
We are required to notify our California consumers at or before the time we collect their personal information. We provide clear and comprehensive information about our data collection practices in this privacy policy.
6.2 Recht auf Auskunft über gesammelte, weitergegebene oder verkaufte persönliche Daten
California consumers have the right to request that we disclose the categories and specific pieces of personal information that we have collected, used, disclosed, or sold about them over the past 12 months.
6.3 Recht auf Löschung von personenbezogenen Daten
California consumers have the right to request the deletion of their personal information collected or maintained by us, subject to certain exceptions as provided by the law.
6.4 Recht auf Nicht-Diskriminierung
We will not discriminate against any consumer for exercising their privacy rights under the CCPA, including by denying goods or services, charging different prices or rates, or providing a different level or quality of goods or services.
6.5 Bevollmächtigter
California consumers have the right to appoint an authorized agent to make a request under the CCPA on their behalf. We may require proof of authorization and the consumer’s identity when an authorized agent makes a request.
7. U.S.-Datenschutzzusatz (für Einwohner bestimmter Staaten)
7.1 Geltungsbereich und Anwendbarkeit
This section supplements the information contained in our privacy policy and applies solely to residents of specific U.S. states, as mentioned in the addendum.
7.2 Kein Verkauf von persönlichen Informationen
We do not sell personal information, including sensitive personal information, in the preceding 12 months. Moreover, we do not sell or knowingly “share” personal information for cross-context behavioral advertising purposes, including that of minors under age 16.
7.3 Kategorien von gesammelten und weitergegebenen persönlichen Informationen
In this section, we detail the categories of personal information we collect and disclose for operational business purposes and the categories of third parties with whom we share this information, as described in a detailed chart in this section.
7.4 Zwecke der Erhebung, Verwendung, Offenlegung oder Weitergabe
We collect, use, disclose, or share personal information to operate our business, provide our products and services, and achieve our business objectives, as detailed in this section.
8. Datensicherheit
8.1 Sicherheitsmaßnahmen
We employ various security measures, including encryption and secure servers, to protect the personal information we collect. We maintain physical, electronic, and procedural safeguards to protect your personal information from unauthorized access or intrusion.
8.2 Benachrichtigung bei Datenschutzverletzungen
In the event of a data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify the affected individuals and relevant authorities as required by law, without undue delay.
9. Internationale Datenübermittlung
9.1 Übertragung von Daten außerhalb des Europäischen Wirtschaftsraums (EWR)
We may transfer personal data outside the EEA to countries not deemed to provide an adequate level of data protection. In such cases, we take steps to ensure that appropriate safeguards are in place to protect your personal data.
9.2 Angemessenes Niveau des Datenschutzes
We ensure that data transferred outside the EEA is treated with an adequate level of data protection as stipulated by applicable data protection laws.
10. Websites und Dienste von Drittanbietern
10.1 Links zu anderen Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to read the privacy policies of any linked third-party websites.
10.2 Dienstleistungen von Drittanbietern
We may use third-party services to facilitate our service, and these third parties may have access to your personal information for the limited purpose of performing these tasks on our behalf and are obligated to protect and secure your personal information.
11. Cookies und ähnliche Technologien
11.1 Verwendung von Cookies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand user behavior, inform us about which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
11.2 Cookie-Richtlinie
We maintain a separate Cookie Policy that provides detailed information about the types of cookies we use, the information we collect using cookies, how that information is used, and how to control the cookie preferences.
12. Vorratsdatenspeicherung
12.1 Aufbewahrungsfrist
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise length of time we hold your data will vary depending on the nature of the personal data and the purpose for which we are processing them.
12.2 Vernichtung von Daten
Upon expiry of the retention period, or upon your request, we will securely dispose of or delete your personal information in accordance with applicable laws and regulations.
13. Änderungen der Datenschutzrichtlinie
13.1 Aktualisierungen und Änderungen
We reserve the right to update or modify this privacy policy at any time to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised privacy policy on the website.
13.2 Benachrichtigung über Änderungen
We will take appropriate steps to inform you, in a manner consistent with the significance of the changes we make, such as through email notification or through notice on our website.
14. Kontakt
14.1 Kontaktinformationen
Wenn Sie Fragen, Kommentare oder Bedenken bezüglich dieser Datenschutzrichtlinie haben, wenden Sie sich bitte an uns:
Anschrift: 8 The Green STE A, Dover, KENT COUNTY, DE 19901 Vereinigte Staaten.
E-Mail: [email protected]
WhatsApp: +44 7732 135895
14.2 Datenschutzbeauftragter
You can contact our Data Protection Officer at the above address or through the above email for any queries related to the processing of your personal data.
15. Reklamationen und Streitigkeiten
15.1 Einreichung einer Beschwerde
If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with the competent data protection authority in your jurisdiction or the Delaware Data Protection Commissioner.
15.2 Beilegung von Streitigkeiten
In the event of any dispute arising out of or in connection with this privacy policy, including any question regarding its existence, validity, or termination, the parties shall first seek settlement of that dispute by mediation administered by the Delaware Centre for Arbitration under its rules.
16. Verantwortlichkeiten der Benutzer
16.1 Aktualisierung der persönlichen Daten
We encourage users to promptly update their personal information whenever necessary. Users are responsible for keeping their personal information current to ensure we can maintain the accuracy of the information we hold.
16.2 Verantwortungsvolle Nutzung
Users are expected to use our services responsibly, respecting the privacy and rights of others. Any misuse of personal data accessed through our services may result in termination of access to our services.
17. Geistiges Eigentum
17.1 Urheberrecht
All content on our platform, including text, graphics, logos, icons, and images, is the exclusive property of Seatsza Entertainment LLC or its licensors and is protected by copyright laws. Unauthorized use of this content may violate copyright, trademark, and other laws.
17.2 Markenzeichen
The trademarks, logos, and service marks displayed on our platform are registered and unregistered trademarks of Seatsza Entertainment LLC or its licensors. Nothing on this platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission.
18. Geltendes Recht und Gerichtsstand
18.1 Anwendbares Recht
This privacy policy shall be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law principles.
18.2 Zuständigkeit
Any disputes arising out of or relating to this privacy policy shall be resolved in the competent courts of Delaware, which shall have exclusive jurisdiction over such disputes.
19. Trennbarkeit
19.1 Abfindung
If any provision of this privacy policy is found to be invalid, unlawful, or unenforceable to any extent, the parties shall endeavour in good faith to agree to such amendments that will preserve, as far as possible, the intentions expressed in this policy.
19.2 Fortbestand in Kraft
If any provision of this privacy policy is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it valid.
20. Sonstiges
20.1 Gesamte Vereinbarung
This privacy policy, along with our terms and conditions and cookie policy, constitutes the entire agreement between you and Seatsza Entertainment LLC regarding the use of our services and supersedes all previous agreements, understandings, and arrangements between us, whether in writing or oral.
20.2 Verzicht
No failure or delay by Seatsza Entertainment LLC in exercising any right, power, or privilege under this privacy policy shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.
21. Kontakt
For any inquiries, concerns, or clarifications regarding our privacy policy, or if you wish to exercise any of your data protection rights, you are welcome to reach out to us through the following channels:
21.1 Postanschrift
Seatsza Entertainment LLC, 8 The Green STE A, Dover, KENT COUNTY, DE 19901 Vereinigte Staaten
21.2 E-Mail-Unterstützung
For a swift response to any of your queries or concerns, please write to us at: [email protected].
21.3 WhatsApp-Unterstützung
For real-time assistance, we are available on WhatsApp at: +44 7732 135895. We endeavour to respond to your messages promptly.
21.4 Datenschutzbeauftragter
If you have specific queries related to data protection or if you wish to exercise your data protection rights, you can reach out to our Data Protection Officer at the above address or email.
We are dedicated to ensuring the privacy and protection of your data. We encourage you to communicate with us for any assistance or information you may need regarding our privacy practices.