Effective date: 1st September 2023
1.2 Scope and Applicability
1.3.1 “Personal Data” refers to any information relating to an identified or identifiable natural person.
1.3.2 “Processing” is any operation or set of operations which is performed on personal data, whether or not by automated means.
1.3.3 “Data Subject” is the individual whose personal data is being processed.
2.1 Types of Information Collected
We collect various types of personal information, including but not limited to:
2.2 Methods of Information Collection
We collect personal information through various methods, including:
2.3 Collection from Minors
We do not knowingly collect personal information from individuals under the age of 16 without the consent of a parent or guardian. If we become aware that we have inadvertently received personal information from a minor, we will delete such information from our records.
3.1 Purpose of Data Processing
We process personal data for various purposes, including:
3.2 Legal Basis for Data Processing
We process personal data based on various legal grounds, including:
4.1 Sharing with Third Parties
We may share personal data with third parties, including corporate affiliates, business partners, and third-party service providers to facilitate the provision of our services and for business operational purposes.
4.2 Legal Disclosures
We may disclose personal data:
Under the General Data Protection Regulation (GDPR), users have several rights concerning their personal data, including:
5.1 Right to Access
Data subjects have the right to request access to their personal data and to obtain information about how it is being processed.
5.2 Right to Rectification
Data subjects have the right to request the rectification of inaccurate personal data concerning them.
5.3 Right to Erasure (Right to be Forgotten)
Data subjects have the right to request the erasure of personal data concerning them under certain conditions.
5.4 Right to Restrict Processing
Data subjects have the right to request the restriction of processing of their personal data under certain conditions.
5.5 Right to Data Portability
Data subjects have the right to receive the personal data concerning them in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance.
5.6 Right to Object
Data subjects have the right to object to the processing of their personal data under certain conditions.
5.7 Rights Related to Automated Decision-Making
Data subjects have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.
6.1 Notice at Collection
6.2 Right to Know About Personal Information Collected, Disclosed, or Sold
California consumers have the right to request that we disclose the categories and specific pieces of personal information that we have collected, used, disclosed, or sold about them over the past 12 months.
6.3 Right to Request Deletion of Personal Information
California consumers have the right to request the deletion of their personal information collected or maintained by us, subject to certain exceptions as provided by the law.
6.4 Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against any consumer for exercising their privacy rights under the CCPA, including by denying goods or services, charging different prices or rates for goods or services, or providing a different level or quality of goods or services to those who exercise their privacy rights.
6.5 Authorized Agent
California consumers have the right to appoint an authorized agent to make a request under the CCPA on their behalf. We may require proof of authorization and the consumer’s identity when an authorized agent makes a request on a consumer’s behalf.
7.1 Scope and Applicability
7.2 No Sale of Personal Information
We do not sell personal information, including sensitive personal information, in the preceding 12 months. Moreover, we do not sell or knowingly “share” personal information for cross-context behavioral advertising purposes, including that of minors under age 16.
7.3 Categories of Personal Information Collected and Disclosed
In this section, we detail the categories of personal information we collect and disclose for operational business purposes and the categories of third parties with whom we share this information, as described in a detailed chart in this section.
7.4 Purposes for the Collection, Use, Disclosure, or Sharing of Personal Information
We collect, use, disclose, or share personal information to operate our business, provide our products and services, and achieve our business objectives, as detailed in this section.
8.1 Security Measures
We employ various security measures, including encryption and secure servers, to protect the personal information we collect. We maintain physical, electronic, and procedural safeguards to protect your personal information from unauthorized access or intrusion.
8.2 Data Breach Notification
In the event of a data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify the affected individuals and relevant authorities as required by law, without undue delay.
9.1 Transfer of Data Outside the European Economic Area (EEA)
We may transfer personal data outside the EEA to countries not deemed to provide an adequate level of data protection. In such cases, we take steps to ensure that appropriate safeguards are in place to protect your personal data.
9.2 Adequate Level of Data Protection
We ensure that data transferred outside the EEA is treated with an adequate level of data protection as stipulated by applicable data protection laws.
10.1 Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to read the privacy policies of any linked third-party websites.
10.2 Third-Party Services
We may use third-party services to facilitate our service, and these third parties may have access to your personal information for the limited purpose of performing these tasks on our behalf and are obligated to protect and secure your personal information.
12.1 Retention Period
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise length of time we hold your data will vary depending on the nature of the personal data and the purpose for which we are processing them.
12.2 Disposal of Data
Upon expiry of the retention period, or upon your request, we will securely dispose of or delete your personal information in accordance with applicable laws and regulations.
13.1 Updates and Modifications
13.2 Notification of Changes
We will take appropriate steps to inform you, in a manner consistent with the significance of the changes we make, such as through email notification or through notice on our website.
14.1 Contact Information
14.2 Data Protection Officer
You can contact our Data Protection Officer at the above address or through the above email for any queries related to the processing of your personal data.
15.1 Lodging a Complaint
If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with the competent data protection authority in your jurisdiction or the Maltese Data Protection Commissioner.
15.2 Dispute Resolution
16.1 Updating Personal Information
We encourage users to promptly update their personal information whenever necessary. Users are responsible for keeping their personal information current to ensure we can maintain the accuracy of the information we hold.
16.2 Responsible Usage
Users are expected to use our services responsibly, respecting the privacy and rights of others. Any misuse of personal data accessed through our services may result in termination of access to our services.
All content on our platform, including text, graphics, logos, icons, and images, is the exclusive property of Ticketshop Management Ltd or its licensors and is protected by copyright laws. Unauthorized use of this content may violate copyright, trademark, and other laws.
The trademarks, logos, and service marks displayed on our platform are registered and unregistered trademarks of Ticketshop Management Ltd or its licensors. Nothing on this platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission.
18.1 Applicable Law
19.2 Continuation in Effect
20.1 Entire Agreement
21.1 Mailing Address
Ticketshop Management Ltd Northlink Business Centre, Level 2, Triq Burmarrad, Naxxar, NXR6345, Malta
21.2 Email Support
For a swift response to any of your queries or concerns, please write to us at: [email protected]. Our team is committed to assisting you in a timely manner.
21.3 WhatsApp Support
For real-time assistance, we are available on WhatsApp. You can reach out to us at: +447563796604. We endeavor to respond to your messages promptly.
21.4 Data Protection Officer
If you have specific queries related to data protection or if you wish to exercise your data protection rights, you can reach out to our Data Protection Officer at the above address or email.
We are dedicated to ensuring the privacy and protection of your data. We encourage you to communicate with us for any assistance or information you may need regarding our privacy practices.