1. Introducción
1.1 Antecedentes
Welcome to the privacy policy of Seatsza Entertainment LLC, the owner of www.seatsza.com. We are committed to safeguarding the privacy of our users while providing a personalized and valuable service. This privacy policy explains our data processing practices and your options regarding the ways your personal data is used.
1.2 Ámbito de aplicación
This privacy policy applies to all personal information collected or processed by us, which includes information collected on our website, mobile applications, or other platforms or services that directly link to this policy. It outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
1.3 Definiciones
1.3.1 “Datos personales” se refiere a cualquier información relativa a una persona física identificada o identificable.
1.3.2 “Tratamiento” es cualquier operación o conjunto de operaciones que se realizan con datos personales, ya sea por medios automatizados o no.
1.3.3 “Interesado” es la persona física cuyos datos personales son objeto de tratamiento.
2. Recogida de información
2.1 Tipos de información recogida
Recopilamos varios tipos de información personal, entre otros:
- Identificadores como nombre, dirección, dirección de correo electrónico y dirección IP.
- Características personales como el sexo y la edad.
- Información comercial, como historial de compras e información sobre transacciones.
- Información sobre la actividad en Internet o en la red, como el historial de navegación y las interacciones con nuestro sitio web.
2.2 Métodos de recogida de información
Recopilamos información personal a través de varios métodos, entre ellos:
- Directamente del interesado, por ejemplo, a través de los formularios de nuestro sitio web.
- Automáticamente, como es habitual en la mayoría de los sitios web, a través de cookies y tecnologías similares.
- De terceros, incluidas bases de datos públicas, plataformas de medios sociales y agencias de crédito, según lo permita la ley.
2.3 Recaudación de menores
We do not knowingly collect personal information from individuals under the age of 16 without the consent of a parent or guardian. If we become aware that we have inadvertently received personal information from a minor, we will delete such information from our records.
3. Uso de datos personales
3.1 Finalidad del tratamiento de datos
Tratamos los datos personales con diversos fines, entre ellos:
- Para prestar y gestionar nuestros servicios.
- Para personalizar las experiencias de los usuarios en nuestra plataforma.
- Realizar investigaciones y análisis para mejorar nuestros servicios.
- Para cumplir las obligaciones legales y proteger nuestros derechos.
3.2 Base jurídica del tratamiento de datos
Tratamos los datos personales sobre la base de diversos fundamentos jurídicos, entre ellos:
- Consent: where the data subject has freely given clear consent for the processing of their personal data for a specific purpose.
- Contractual necessity: where processing is necessary for the performance of a contract to which the data subject is a party.
- Legal obligation: where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
4. Compartir y divulgar datos personales
4.1 Compartir con terceros
We may share personal data with third parties, including corporate affiliates, business partners, and third-party service providers to facilitate the provision of our services and for business operational purposes.
4.2 Información legal
Podemos revelar datos personales:
- En respuesta a un proceso legal, como una orden judicial o una citación;
- Para proteger nuestros derechos, privacidad, seguridad o propiedad, y los de nuestras filiales, proveedores de servicios y otros clientes;
- Para prevenir el fraude y otras actividades delictivas;
- Para cumplir o hacer cumplir las obligaciones legales y reglamentarias aplicables.
5. Derechos de los usuarios (GDPR)
5.1 Derecho de acceso
Los interesados tienen derecho a solicitar el acceso a sus datos personales y a obtener información sobre cómo se están tratando.
5.2 Derecho de rectificación
Los interesados tienen derecho a solicitar la rectificación de los datos personales inexactos que les conciernan.
5.3 Derecho a la eliminación (derecho al olvido)
Los interesados tienen derecho a solicitar la supresión de los datos personales que les conciernan en determinadas condiciones.
5.4 Derecho a restringir el tratamiento
Los interesados tienen derecho a solicitar la limitación del tratamiento de sus datos personales en determinadas condiciones.
5.5 Derecho a la portabilidad de datos
Data subjects have the right to receive the personal data concerning them in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance.
5.6 Derecho de oposición
Los interesados tienen derecho a oponerse al tratamiento de sus datos personales en determinadas condiciones.
5.7 Derechos relacionados con la toma de decisiones automatizada
Data subjects have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.
6. Cumplimiento de la Ley de Privacidad del Consumidor de California (CCPA)
6.1 Aviso en el momento de la recogida
We are required to notify our California consumers at or before the time we collect their personal information. We provide clear and comprehensive information about our data collection practices in this privacy policy.
6.2 Derecho a conocer los datos personales recogidos, divulgados o vendidos
California consumers have the right to request that we disclose the categories and specific pieces of personal information that we have collected, used, disclosed, or sold about them over the past 12 months.
6.3 Derecho a solicitar la supresión de datos personales
California consumers have the right to request the deletion of their personal information collected or maintained by us, subject to certain exceptions as provided by the law.
6.4 Derecho a la no discriminación
We will not discriminate against any consumer for exercising their privacy rights under the CCPA, including by denying goods or services, charging different prices or rates, or providing a different level or quality of goods or services.
6.5 Agente autorizado
California consumers have the right to appoint an authorized agent to make a request under the CCPA on their behalf. We may require proof of authorization and the consumer’s identity when an authorized agent makes a request.
7. Anexo sobre privacidad en EE.UU. (para residentes en determinados Estados)
7.1 Ámbito de aplicación
This section supplements the information contained in our privacy policy and applies solely to residents of specific U.S. states, as mentioned in the addendum.
7.2 No venta de datos personales
We do not sell personal information, including sensitive personal information, in the preceding 12 months. Moreover, we do not sell or knowingly “share” personal information for cross-context behavioral advertising purposes, including that of minors under age 16.
7.3 Categorías de datos personales recogidos y divulgados
In this section, we detail the categories of personal information we collect and disclose for operational business purposes and the categories of third parties with whom we share this information, as described in a detailed chart in this section.
7.4 Fines de la recogida, utilización, divulgación o comunicación de datos
We collect, use, disclose, or share personal information to operate our business, provide our products and services, and achieve our business objectives, as detailed in this section.
8. Seguridad de los datos
8.1 Medidas de seguridad
We employ various security measures, including encryption and secure servers, to protect the personal information we collect. We maintain physical, electronic, and procedural safeguards to protect your personal information from unauthorized access or intrusion.
8.2 Notificación de violación de datos
In the event of a data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify the affected individuals and relevant authorities as required by law, without undue delay.
9. Transferencias internacionales de datos
9.1 Transferencia de datos fuera del Espacio Económico Europeo (EEE)
We may transfer personal data outside the EEA to countries not deemed to provide an adequate level of data protection. In such cases, we take steps to ensure that appropriate safeguards are in place to protect your personal data.
9.2 Nivel adecuado de protección de datos
We ensure that data transferred outside the EEA is treated with an adequate level of data protection as stipulated by applicable data protection laws.
10. Sitios web y servicios de terceros
10.1 Enlaces a otros sitios web
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to read the privacy policies of any linked third-party websites.
10.2 Servicios de terceros
We may use third-party services to facilitate our service, and these third parties may have access to your personal information for the limited purpose of performing these tasks on our behalf and are obligated to protect and secure your personal information.
11. Cookies y tecnologías similares
11.1 Uso de cookies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand user behavior, inform us about which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
11.2 Política de cookies
We maintain a separate Cookie Policy that provides detailed information about the types of cookies we use, the information we collect using cookies, how that information is used, and how to control the cookie preferences.
12. Conservación de datos
12.1 Periodo de conservación
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise length of time we hold your data will vary depending on the nature of the personal data and the purpose for which we are processing them.
12.2 Eliminación de datos
Upon expiry of the retention period, or upon your request, we will securely dispose of or delete your personal information in accordance with applicable laws and regulations.
13. Cambios en la política de privacidad
13.1 Actualizaciones y modificaciones
We reserve the right to update or modify this privacy policy at any time to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised privacy policy on the website.
13.2 Notificación de cambios
We will take appropriate steps to inform you, in a manner consistent with the significance of the changes we make, such as through email notification or through notice on our website.
14. Contacto
14.1 Información de contacto
Si tiene alguna pregunta, comentario o duda sobre esta política de privacidad, póngase en contacto con nosotros:
Dirección: 8 The Green STE A, Dover, KENT COUNTY, DE 19901 Estados Unidos.
Correo electrónico: [email protected]
WhatsApp: +44 7732 135895
14.2 Responsable de la protección de datos
You can contact our Data Protection Officer at the above address or through the above email for any queries related to the processing of your personal data.
15. Reclamaciones y litigios
15.1 Presentar una denuncia
If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with the competent data protection authority in your jurisdiction or the Delaware Data Protection Commissioner.
15.2 Resolución de litigios
In the event of any dispute arising out of or in connection with this privacy policy, including any question regarding its existence, validity, or termination, the parties shall first seek settlement of that dispute by mediation administered by the Delaware Centre for Arbitration under its rules.
16. Responsabilidades del usuario
16.1 Actualización de datos personales
We encourage users to promptly update their personal information whenever necessary. Users are responsible for keeping their personal information current to ensure we can maintain the accuracy of the information we hold.
16.2 Uso responsable
Users are expected to use our services responsibly, respecting the privacy and rights of others. Any misuse of personal data accessed through our services may result in termination of access to our services.
17. Propiedad intelectual
17.1 Derechos de autor
All content on our platform, including text, graphics, logos, icons, and images, is the exclusive property of Seatsza Entertainment LLC or its licensors and is protected by copyright laws. Unauthorized use of this content may violate copyright, trademark, and other laws.
17.2 Marcas registradas
The trademarks, logos, and service marks displayed on our platform are registered and unregistered trademarks of Seatsza Entertainment LLC or its licensors. Nothing on this platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission.
18. Ley aplicable y jurisdicción
18.1 Ley aplicable
This privacy policy shall be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law principles.
18.2 Competencia
Any disputes arising out of or relating to this privacy policy shall be resolved in the competent courts of Delaware, which shall have exclusive jurisdiction over such disputes.
19. Divisibilidad
19.1 Indemnización por despido
If any provision of this privacy policy is found to be invalid, unlawful, or unenforceable to any extent, the parties shall endeavour in good faith to agree to such amendments that will preserve, as far as possible, the intentions expressed in this policy.
19.2 Continuación en vigor
If any provision of this privacy policy is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it valid.
20. Varios
20.1 Acuerdo completo
This privacy policy, along with our terms and conditions and cookie policy, constitutes the entire agreement between you and Seatsza Entertainment LLC regarding the use of our services and supersedes all previous agreements, understandings, and arrangements between us, whether in writing or oral.
20.2 Renuncia
No failure or delay by Seatsza Entertainment LLC in exercising any right, power, or privilege under this privacy policy shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.
21. Contacto
For any inquiries, concerns, or clarifications regarding our privacy policy, or if you wish to exercise any of your data protection rights, you are welcome to reach out to us through the following channels:
21.1 Dirección postal
Seatsza Entertainment LLC, 8 The Green STE A, Dover, KENT COUNTY, DE 19901 Estados Unidos
21.2 Asistencia por correo electrónico
For a swift response to any of your queries or concerns, please write to us at: [email protected].
21.3 Asistencia WhatsApp
For real-time assistance, we are available on WhatsApp at: +44 7732 135895. We endeavour to respond to your messages promptly.
21.4 Responsable de la protección de datos
If you have specific queries related to data protection or if you wish to exercise your data protection rights, you can reach out to our Data Protection Officer at the above address or email.
We are dedicated to ensuring the privacy and protection of your data. We encourage you to communicate with us for any assistance or information you may need regarding our privacy practices.