1. Introduction
1.1 Contexte
Welcome to the privacy policy of Seatsza Entertainment LLC, the owner of www.seatsza.com. We are committed to safeguarding the privacy of our users while providing a personalized and valuable service. This privacy policy explains our data processing practices and your options regarding the ways your personal data is used.
1.2 Champ d'application et applicabilité
This privacy policy applies to all personal information collected or processed by us, which includes information collected on our website, mobile applications, or other platforms or services that directly link to this policy. It outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
1.3 Définitions
1.3.1 Les “données à caractère personnel” désignent toute information concernant une personne physique identifiée ou identifiable.
1.3.2 Le “traitement” est toute opération ou ensemble d'opérations effectuées ou non à l'aide de procédés automatisés et portant sur des données à caractère personnel.
1.3.3 La “personne concernée” est la personne dont les données à caractère personnel sont traitées.
2. Collecte d'informations
2.1 Types d'informations collectées
Nous recueillons différents types d'informations personnelles, y compris, mais sans s'y limiter :
- Identifiants tels que le nom, l'adresse, l'adresse électronique et l'adresse IP.
- Les caractéristiques personnelles telles que le sexe et l'âge.
- Informations commerciales telles que l'historique des achats et les informations sur les transactions.
- les informations relatives à l'activité sur Internet ou sur le réseau, telles que l'historique de navigation et les interactions avec notre site web.
2.2 Méthodes de collecte d'informations
Nous recueillons des informations personnelles par le biais de différentes méthodes, notamment :
- directement auprès de la personne concernée, par exemple au moyen de formulaires sur notre site web.
- Automatiquement, comme c'est le cas pour la plupart des sites web, par le biais de cookies et de technologies similaires.
- De tiers, y compris de bases de données publiques, de plateformes de médias sociaux et d'agences de crédit, dans la mesure où la loi le permet.
2.3 Collecte auprès des mineurs
We do not knowingly collect personal information from individuals under the age of 16 without the consent of a parent or guardian. If we become aware that we have inadvertently received personal information from a minor, we will delete such information from our records.
3. Utilisation des données à caractère personnel
3.1 Finalité du traitement des données
Nous traitons les données à caractère personnel à diverses fins, notamment :
- Fournir et gérer nos services.
- Pour personnaliser l'expérience des utilisateurs sur notre plateforme.
- Effectuer des recherches et des analyses afin d'améliorer nos services.
- Respecter les obligations légales et protéger nos droits.
3.2 Base juridique du traitement des données
Nous traitons les données à caractère personnel sur la base de différents fondements juridiques, notamment :
- Consent: where the data subject has freely given clear consent for the processing of their personal data for a specific purpose.
- Contractual necessity: where processing is necessary for the performance of a contract to which the data subject is a party.
- Legal obligation: where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
4. Partage et divulgation des données à caractère personnel
4.1 Partage avec des tiers
We may share personal data with third parties, including corporate affiliates, business partners, and third-party service providers to facilitate the provision of our services and for business operational purposes.
4.2 Informations juridiques
Nous pouvons divulguer des données à caractère personnel :
- en réponse à une procédure judiciaire, telle qu'une décision de justice ou une citation à comparaître ;
- pour protéger nos droits, notre vie privée, notre sécurité ou nos biens, ainsi que ceux de nos affiliés, de nos prestataires de services et de nos autres clients ;
- Prévenir la fraude et d'autres activités criminelles ;
- Respecter ou faire respecter les obligations légales et réglementaires applicables.
5. Droits des utilisateurs (GDPR)
5.1 Droit d'accès
Les personnes concernées ont le droit de demander l'accès à leurs données personnelles et d'obtenir des informations sur la manière dont elles sont traitées.
5.2 Droit de rectification
Les personnes concernées ont le droit de demander la rectification des données personnelles inexactes les concernant.
5.3 Droit à l'effacement (droit à l'oubli)
Les personnes concernées ont le droit de demander l'effacement des données à caractère personnel les concernant sous certaines conditions.
5.4 Droit de restreindre le traitement
Les personnes concernées ont le droit de demander la limitation du traitement de leurs données personnelles sous certaines conditions.
5.5 Droit à la portabilité des données
Data subjects have the right to receive the personal data concerning them in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance.
5.6 Droit d'opposition
Les personnes concernées ont le droit de s'opposer au traitement de leurs données personnelles sous certaines conditions.
5.7 Droits liés à la prise de décision automatisée
Data subjects have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.
6. Respect de la loi californienne sur la protection de la vie privée des consommateurs (CCPA)
6.1 Avis de collecte
We are required to notify our California consumers at or before the time we collect their personal information. We provide clear and comprehensive information about our data collection practices in this privacy policy.
6.2 Droit d'être informé sur les informations personnelles collectées, divulguées ou vendues
California consumers have the right to request that we disclose the categories and specific pieces of personal information that we have collected, used, disclosed, or sold about them over the past 12 months.
6.3 Droit de demander la suppression d'informations personnelles
California consumers have the right to request the deletion of their personal information collected or maintained by us, subject to certain exceptions as provided by the law.
6.4 Droit à la non-discrimination
We will not discriminate against any consumer for exercising their privacy rights under the CCPA, including by denying goods or services, charging different prices or rates, or providing a different level or quality of goods or services.
6.5 Agent autorisé
California consumers have the right to appoint an authorized agent to make a request under the CCPA on their behalf. We may require proof of authorization and the consumer’s identity when an authorized agent makes a request.
7. Addendum sur la protection de la vie privée aux États-Unis (pour les résidents de certains États)
7.1 Champ d'application
This section supplements the information contained in our privacy policy and applies solely to residents of specific U.S. states, as mentioned in the addendum.
7.2 Pas de vente d'informations personnelles
We do not sell personal information, including sensitive personal information, in the preceding 12 months. Moreover, we do not sell or knowingly “share” personal information for cross-context behavioral advertising purposes, including that of minors under age 16.
7.3 Catégories d'informations personnelles collectées et divulguées
In this section, we detail the categories of personal information we collect and disclose for operational business purposes and the categories of third parties with whom we share this information, as described in a detailed chart in this section.
7.4 Finalités de la collecte, de l'utilisation, de la divulgation ou du partage
We collect, use, disclose, or share personal information to operate our business, provide our products and services, and achieve our business objectives, as detailed in this section.
8. Sécurité des données
8.1 Mesures de sécurité
We employ various security measures, including encryption and secure servers, to protect the personal information we collect. We maintain physical, electronic, and procedural safeguards to protect your personal information from unauthorized access or intrusion.
8.2 Notification des violations de données
In the event of a data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify the affected individuals and relevant authorities as required by law, without undue delay.
9. Transferts internationaux de données
9.1 Transfert de données en dehors de l'Espace économique européen (EEE)
We may transfer personal data outside the EEA to countries not deemed to provide an adequate level of data protection. In such cases, we take steps to ensure that appropriate safeguards are in place to protect your personal data.
9.2 Niveau adéquat de protection des données
We ensure that data transferred outside the EEA is treated with an adequate level of data protection as stipulated by applicable data protection laws.
10. Sites web et services de tiers
10.1 Liens vers d'autres sites web
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to read the privacy policies of any linked third-party websites.
10.2 Services aux tiers
We may use third-party services to facilitate our service, and these third parties may have access to your personal information for the limited purpose of performing these tasks on our behalf and are obligated to protect and secure your personal information.
11. Cookies et technologies similaires
11.1 Utilisation de cookies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand user behavior, inform us about which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
11.2 Politique en matière de cookies
We maintain a separate Cookie Policy that provides detailed information about the types of cookies we use, the information we collect using cookies, how that information is used, and how to control the cookie preferences.
12. Conservation des données
12.1 Période de conservation
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise length of time we hold your data will vary depending on the nature of the personal data and the purpose for which we are processing them.
12.2 Élimination des données
Upon expiry of the retention period, or upon your request, we will securely dispose of or delete your personal information in accordance with applicable laws and regulations.
13. Modifications de la politique de protection de la vie privée
13.1 Mises à jour et modifications
We reserve the right to update or modify this privacy policy at any time to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised privacy policy on the website.
13.2 Notification des modifications
We will take appropriate steps to inform you, in a manner consistent with the significance of the changes we make, such as through email notification or through notice on our website.
14. Nous contacter
14.1 Informations de contact
Pour toute question, commentaire ou préoccupation concernant cette politique de confidentialité, veuillez nous contacter à l'adresse suivante :
Adresse : 8 The Green STE A, Dover, KENT COUNTY, DE 19901 États-Unis.
Courriel : [email protected]
WhatsApp: +44 7732 135895
14.2 Délégué à la protection des données
You can contact our Data Protection Officer at the above address or through the above email for any queries related to the processing of your personal data.
15. Plaintes et litiges
15.1 Dépôt d'une plainte
If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with the competent data protection authority in your jurisdiction or the Delaware Data Protection Commissioner.
15.2 Règlement des différends
In the event of any dispute arising out of or in connection with this privacy policy, including any question regarding its existence, validity, or termination, the parties shall first seek settlement of that dispute by mediation administered by the Delaware Centre for Arbitration under its rules.
16. Responsabilités de l'utilisateur
16.1 Mise à jour des informations personnelles
We encourage users to promptly update their personal information whenever necessary. Users are responsible for keeping their personal information current to ensure we can maintain the accuracy of the information we hold.
16.2 Utilisation responsable
Users are expected to use our services responsibly, respecting the privacy and rights of others. Any misuse of personal data accessed through our services may result in termination of access to our services.
17. Propriété intellectuelle
17.1 Droits d'auteur
All content on our platform, including text, graphics, logos, icons, and images, is the exclusive property of Seatsza Entertainment LLC or its licensors and is protected by copyright laws. Unauthorized use of this content may violate copyright, trademark, and other laws.
17.2 Marques déposées
The trademarks, logos, and service marks displayed on our platform are registered and unregistered trademarks of Seatsza Entertainment LLC or its licensors. Nothing on this platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission.
18. Droit applicable et juridiction
18.1 Droit applicable
This privacy policy shall be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law principles.
18.2 Compétence
Any disputes arising out of or relating to this privacy policy shall be resolved in the competent courts of Delaware, which shall have exclusive jurisdiction over such disputes.
19. Divisibilité
19.1 Indemnités de licenciement
If any provision of this privacy policy is found to be invalid, unlawful, or unenforceable to any extent, the parties shall endeavour in good faith to agree to such amendments that will preserve, as far as possible, the intentions expressed in this policy.
19.2 Maintien en vigueur
If any provision of this privacy policy is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it valid.
20. Divers
20.1 Intégralité de l'accord
This privacy policy, along with our terms and conditions and cookie policy, constitutes the entire agreement between you and Seatsza Entertainment LLC regarding the use of our services and supersedes all previous agreements, understandings, and arrangements between us, whether in writing or oral.
20.2 Renonciation
No failure or delay by Seatsza Entertainment LLC in exercising any right, power, or privilege under this privacy policy shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.
21. Nous contacter
For any inquiries, concerns, or clarifications regarding our privacy policy, or if you wish to exercise any of your data protection rights, you are welcome to reach out to us through the following channels:
21.1 Adresse postale
Seatsza Entertainment LLC, 8 The Green STE A, Dover, KENT COUNTY, DE 19901 United States
21.2 Assistance par courrier électronique
For a swift response to any of your queries or concerns, please write to us at: [email protected].
21.3 Soutien à WhatsApp
For real-time assistance, we are available on WhatsApp at: +44 7732 135895. We endeavour to respond to your messages promptly.
21.4 Délégué à la protection des données
If you have specific queries related to data protection or if you wish to exercise your data protection rights, you can reach out to our Data Protection Officer at the above address or email.
We are dedicated to ensuring the privacy and protection of your data. We encourage you to communicate with us for any assistance or information you may need regarding our privacy practices.